Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Customer Service team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation Serbia is proud to be part of the Knauf Group. Our global reach continues to grow, and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for an Intern in Customer Service department.

Can you say ‘yes’?

• Do you treat your colleagues with respect?
• Do you always have the customer in mind?
• Do you act with future generations in mind?
• Do you have a proven track record of delivering results?
• Do you like to seek out opportunities to grow and develop?

What you’ll be doing:

The main role of Customer Service Intern is to communicate with customers and administer their requirements.

• Opening new customers in SAP
• Creating orders in accordance with client requirements
• Creating proforma invoices in accordance with created and confirmed orders
• Creating invoices in re-export transactions in accordance with confirmed orders
• Preparing, processing, and delivering documentation for re-export to shipping companies
• Creating orders for finished products produced in KI plants, according to the requirements of Sales department
• Informing Sales department on a regular basis about the status of created orders
• Entering complaints into SAP
• Providing information regarding goods in stock, available options, and delivery deadlines
• Constant inter-sector communication regarding production planning and shipment planning

What we’d love for you to have:

• Graduated or final year of university
• Knowledge of Albanian, Serbian and English
• Good communication and organizational skills
• Computer literacy

We are interested in you as a person - your attitude, behaviors and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

What we offer:

We offer international experience and professional development, with competitive earnings and benefits and hybrid working regime after probation period.

Applications can be submitted until July 15, 2025.

Only shortlisted candidates will be contacted.